1. Introduction

Tanabba (“the Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our platform users and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard the personal information you provide when using our website and services.

2. Information We Collect

When you contact us through website forms, we may collect the following information:

• Entity name and contact person’s name.
• Official email address and contact number.
• Entity type and sector of interest.
• Content of messages and inquiries sent to us.
• Technical usage data, such as IP address and browser type (for security and analytical purposes).

3. How We Use Information

We use the information we collect for the following purposes:

• Responding to your inquiries and contact requests.
• Providing introductory presentations of the platform and our services.
• Improving our services and user experience.
• Complying with applicable legal and regulatory requirements in the Kingdom of Saudi Arabia.
• Protecting the security and integrity of our platform and users.

4. Sharing Information

We do not sell your personal information to any third party. We may share your information in the following cases:

• With service providers who assist us in operating our platform (such as hosting and data analytics services), subject to strict confidentiality agreements.
• If required by law or in response to valid legal proceedings.
• To protect our rights, property, safety, or the safety of our users.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure.

6. Data Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When there is no longer a need, we securely delete or anonymize your data.

7. User Rights

Under the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia, you have the right to:

• Know how we collect and use your personal information.
• Access your personal information and obtain a copy of it.
• Request the correction of your inaccurate personal information.
• Request the erasure of your personal data under certain circumstances.

8. Cookies

Our website may use cookies to enhance your browsing experience and collect non-personal analytical data. You can adjust your browser settings to refuse cookies, though this may affect certain features of the site.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via email at: privacy@tanaba.sa